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Published in SpurtX!

·9 hours ago

Customer Retention Rate: A Key Metric for Measuring Your Customer Satisfaction

The happier your customers are with you, the more likely they are to stick around and become repeat customers. One of the main factors that will determine a business’s success is customer satisfaction. According to Salesforce, 91% of customers unsatisfied with a brand will leave without complaining. With the help…

Customer Satisfaction

3 min read

Customer Retention Rate: A Key Metric for Measuring Your Customer Satisfaction
Customer Retention Rate: A Key Metric for Measuring Your Customer Satisfaction
Customer Satisfaction

3 min read


Published in SpurtX!

·9 hours ago

How Improving Customer Experience Aided Growth at Spurt!

Sometime in 2022, Spurt! interns suggested that a business community be created to support business owners and aspiring African business owners to grow their businesses. After our research, we found that apart from funding, small African businesses need a supportive community of like minds. We spoke to some small business…

Business Community

3 min read

How Improving Customer Experience Aided Growth at Spurt!
How Improving Customer Experience Aided Growth at Spurt!
Business Community

3 min read


Published in SpurtX!

·9 hours ago

How To Improve Customers Satisfaction With Automation

Customer satisfaction is one aspect every business needs to put effort into for its success. For far too long, customer service and support have been an afterthought for many medium-sized and large companies. This is no longer the case. …

Customer Satisfaction

3 min read

How To Improve Customers Satisfaction With Automation
How To Improve Customers Satisfaction With Automation
Customer Satisfaction

3 min read


Published in Solutions

·3 days ago

Women’s Leadership in African Technology Spaces

This Thursday, March 30, 2023 we are hosting a Twitter Space titled “Women’s Leadership in Tech” which promises to explore the role of women in technology leadership in Africa. At Spurt! weleverage digital and social technologies to trigger and nurture the transformative growth of businesses. The tech industry Is often…

Women In Tech

3 min read

Women’s Leadership in African Technology Spaces
Women’s Leadership in African Technology Spaces
Women In Tech

3 min read


Published in Paperclip Editing

·Feb 17

Copywriting Vs Content Writing as a Marketing Strategy

Copywriting and content writing are both forms of writing used by businesses to promote their products and services. Many people use these terms interchangeably, however, they have different purposes and are used in different contexts. What is Copywriting? Copywriting is a form of persuasive writing that is used primarily in…

Content Writing

3 min read

Copywriting Vs Content Writing as a Marketing Strategy
Copywriting Vs Content Writing as a Marketing Strategy
Content Writing

3 min read


Published in Paperclip Editing

·Feb 17

How to Write a Report at Work: A Quick Guide

Have you ever been asked to write a report after completing a project or task at work and have no idea where to start? …

Work Report

3 min read

How to Write a Report at Work: A Quick Guide
How to Write a Report at Work: A Quick Guide
Work Report

3 min read


Published in Paperclip Editing

·Oct 26, 2022

How to write a cover letter

Many recruiters request cover letters from job applicants as they believe that they are the key to assessing the attributes and potential of every applicant. In this article, we will be discussing what cover letters are and how to write an effective one. A cover letter, also known as a…

Cover Letter

4 min read

How to write a cover letter
How to write a cover letter
Cover Letter

4 min read


Published in Paperclip Editing

·Oct 25, 2022

Useful Proofreading Techniques for Business Communication

Your document has finally been written and reviewed. Before sending out the document, there is one last thing you need to do. You need to proofread to ensure that the document is error-free and presentable. …

Writing Service

3 min read

Useful Proofreading Techniques for Business Communication
Useful Proofreading Techniques for Business Communication
Writing Service

3 min read


Published in SpurtX!

·Oct 17, 2022

How to Handle Issues of Black Tax and Business As An African Entrepreneur

On one episode of a popular Ghanaian podcast, Sincerely Accra, a young man in his mid-thirties shared how he and his brother were given to their aunt’s care by their parents when they were much younger. The aunt already had many children and having two new mouths to feed caused…

Black Tax

5 min read

How to Handle Issues of Black Tax and Business As An African Entrepreneur
How to Handle Issues of Black Tax and Business As An African Entrepreneur
Black Tax

5 min read


Published in Paperclip Editing

·Oct 14, 2022

Writing A Winning Business Plan

After deciding on starting a business, the next step should be preparing a business plan to bring your idea to fruition. A business plan is a document that outlines the objectives of a business and the specific steps that must be taken to achieve these goals. The business plan serves…

Business Plan

3 min read

Writing A Winning Business Plan
Writing A Winning Business Plan
Business Plan

3 min read

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